Last updated: 2 minutes ago
Filters:
Leads Received Today
184
+12 vs yesterday
Leads Contacted Today
162
88% reach rate
Appointments Created Today
47
+6 vs yesterday
Appointments Confirmed Today
39
83% of created
Visits Today
31
21 confirmed
Breach
Leads Not Contacted Within SLA
22
SLA: 5 min
+2.1pp
Lead → Appointment Rate
23.3%
Target 25%
+4.8pp
Appointment Attendance Rate
76.2%
Target 80%
-3.6pp
No-Show Rate
19.8%
Target < 15%
+1.9pp
Visit → Sale Rate
22.4%
Target 25%
-38s
Consultant Response Time
4m 12s
SLA < 5 min
No-Show Recovery Active
AI-powered recovery workflow · missed appointments → rescheduled visits
12 recovered today
View No-ShowsNo-shows detected today
34
+8 vs yesterday
WhatsApp recovery sent
28
24 delivered
AI recovery calls completed
19
3 in progress
Appointments rescheduled
12
+5 today
Recovery success rate
58.8%
+4.2pp this week
Recovery pipeline58.8% success rate
34 detected28 contacted12 rescheduled
Recovery & Conversion Impact
Operational results from no-show recovery and AI re-engagement workflows
No-Shows Detected
34
+8 vs yesterday
No-Shows Contacted
28
82% reached
No-Show Recoveries Pending
15
Awaiting outreach
Customers Responded
21
75% response rate
Appointments Rescheduled
12
+5 today
Recovered Visits
9
Arrived after recovery
Recovery Success Rate
58.8%
+4.2pp this week
At-Risk Hot Leads Recovered
17
Score > 75 re-engaged
Pending Human Follow-Ups
23
Oldest 14m ago
SLA Breaches Resolved
31
out of 53 today
Impact is measured through recovered appointments, customer responses, visit recovery, and conversion improvement. Financial impact can be configured later if required.
Today's Priority Actions · Next Best Action
AI-ranked next best actions sorted by revenue impact
3 escalations
4 due today
Approve manager escalations
Due in 30 min
3 hot leads (>85 score) flagged by AI for manager outreach
Owner · Sales Manager3 escalations pending
Review escalationsRecover today's no-shows
Action within 2h
15 no-shows still pending recovery — WhatsApp + AI call ready
Owner · Recovery Team12 reschedules expected
Launch recoveryRe-engage stalled hot leads
Today
89 hot leads with no action in 24h — assign or trigger WhatsApp
Owner · Branch Manager+42 appointments est.
Assign nowResolve SLA breaches
Today
142 leads not contacted within 5 minutes — review routing rules
Owner · Ops LeadProtect conversion rate
Open queueAI Operations Live
Active conversion control center · auto-refresh every 2s
4 AI agents online
Open control center Live
AI calls in progress
14
Across 4 branches
live
WhatsApp reminders sent today
1,248
Confirmation + reminder flows
+312 vs yesterday
No-show recovery calls pending
27
Queued for AI agent
8 high priority
Failed contact attempts
42
Auto-retry in 15 min
+6 last hour
Waiting for human follow-up
19
Routed to consultants
Oldest 8m ago
Escalations to manager
5
Approval / override needed
2 urgent
Live activity stream
--:--:--- AI agent confirmed appointment with Mohammed Al-Ghamdi · Riyadh--:--:--
- WhatsApp reminder delivered to Sara Al-Dosari · Tahoe Z71--:--:--
- No-show recovery call initiated · Omar Al-Harbi--:--:--
- Escalated to manager: financing override · Faisal Al-Qahtani--:--:--
- Lead routed to Khalid Al-Otaibi · hot score 89--:--:--
Conversion Funnel
Lead Received → Sale · last 30 days · drop-off shown between each stage
3.3% Lead → Sale
Biggest drop: Contacted → Qualified (57%)
1Lead Received
12,486100.0%
2Contacted90% advance
−1,277 (10%)11,20989.8%
3Qualified43% advance
−6,337 (57%)4,87239.0%
Highest drop-off
4Appointment Scheduled60% advance
−1,958 (40%)2,91423.3%
5Appointment Confirmed83% advance
−496 (17%)2,41819.4%
6Visit Completed76% advance
−576 (24%)1,84214.8%
7Test Drive60% advance
−739 (40%)1,1038.8%
8Quotation81% advance
−211 (19%)8927.1%
9Sale46% advance
−480 (54%)4123.3%
AI Insights & Recommendations
Generated from live funnel data
Critical drop-off detected
Contacted → Qualified loses 57% of leads
Increase AI call attemptsHigh
Add a 2nd AI voice attempt for leads stuck at Contacted
+124 recoverable leads
Send WhatsApp fallbackHigh
1,958 qualified leads never scheduled. Trigger re-engagement flow.
+89 appointments
Improve qualification scriptsMedium
40% advance rate is below 70% target. AI script A/B test recommended.
+15% conversion
Escalate hot leads to managersMedium
1,240 hot leads in pipeline. Manager outreach closes 3× faster.
+42 sales
Lead Aging & Risk 231 urgent
Leads requiring immediate attention · auto-escalation rules active
Urgent
Not contacted in 5 min
142
SLA breach · auto-escalation triggered
Urgent
Hot leads without action
89
Score > 75 · no consultant assigned
> 24h without appointment
340
AI re-engagement recommended
No-shows not recovered
328
Recovery call not completed
At-risk leads requiring action
- 92Ahmed Al-SaudChevrolet Tahoe Z71 · Riyadh – OlayaNot contacted in 8 minEscalate to manager
- 88Fatima Al-GhamdiGMC Yukon Denali · Jeddah – TahliaHot lead · no action for 3hAssign consultant
- 71Omar Al-HarbiChevrolet Silverado LTZ · Dammam – Corniche24h without appointmentAI re-engage
Weekly Conversion Activity
Leads · Appointments · Visits · Sales
No-Show Rate Trend
After AI recovery workflow
Consultant Response & Conversion
Appointments attended vs. sales closed
Khalid Al-Otaibi
First reply: 6m
Mona Al-Rashid
First reply: 7m
Bilal Ahmed Khan
First reply: 8m
Lead Temperature
Hot / Warm / Cold distribution
Today's Appointments
6 upcoming · attendance probability tracked
- 09:00ScheduledAhmed Al-QahtaniChevrolet Silverado 1500 LTZ · Riyadh – Olaya
- 10:30ConfirmedMohammed KhanGMC Yukon Denali Ultimate · Jeddah – Tahlia
- 11:00ArrivedAbdullah SiddiquiChevrolet Equinox RS 2025 · Dammam – Corniche
- 12:30No ShowKhalid MalikGMC Sierra 1500 AT4X · Mecca – Aziziyah
- 13:00RescheduledFaisal RazaChevrolet Traverse High Country · Riyadh – Olaya
- 14:30CancelledYasser QureshiGMC Acadia Denali · Jeddah – Tahlia